Privacy Policy

1 Introduction

ppg99 ("we," "us," or "our") operates ppg99.asia, a PAGCOR-licensed online casino and sports betting platform serving Filipino players. We understand that your personal data is important — not just as a regulatory obligation, but as a matter of trust between ppg99 and every player who chooses our platform.

This Privacy Policy explains in plain terms what personal data ppg99 collects from users, why we collect it, how we use and store it, who we may share it with, how long we keep it, and what rights you have under Philippine law with respect to your data.

ppg99 operates in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC). As a PAGCOR-licensed operator, ppg99 also adheres to the data protection and KYC obligations prescribed by PAGCOR regulations and the Anti-Money Laundering Act (RA 9160, as amended).

2 Data Controller

For the purposes of the Philippine Data Privacy Act, ppg99 acts as the Personal Information Controller (PIC) in respect of the personal data collected from users of ppg99.asia.

ppg99 has appointed a Data Protection Officer (DPO) responsible for overseeing data protection strategy and compliance. Contact information for the DPO is provided in Section 16 of this Policy.

3 Personal Data We Collect

ppg99 collects the following categories of personal data from users:

4 How Personal Data Is Collected

ppg99 collects personal data through the following means:

• Direct provision by you: when you complete the registration form, submit KYC documents, make a deposit or withdrawal request, contact customer support, or update your account settings;
• Automated technical collection: through cookies, server logs, and session tracking technologies when you browse or interact with ppg99.asia;
• Payment processing: transaction reference data received from payment processors including GCash, Maya, BPI, BDO, Metrobank, and InstaPay upon completion of a deposit or withdrawal;
• Third-party verification services: identity and age verification data from KYC service providers retained by ppg99 for compliance purposes under PAGCOR regulation and RA 9160;
• Game providers: aggregate gameplay data from certified game providers integrated into the ppg99 platform, for the purpose of account management and responsible gaming monitoring.

5 Purposes of Processing

ppg99 processes your personal data for the following purposes:

1. Account creation and management — to register and maintain your ppg99 account, authenticate your identity at login, and manage your account settings and preferences;
2. Age and identity verification (KYC) — to verify that you are at least 21 years of age and are who you claim to be, as required by PAGCOR regulations and Philippine law;
3. Payment processing — to process your deposits and withdrawals via GCash, Maya, and other Philippine payment channels, and to maintain accurate transaction records;
4. Anti-money laundering compliance (AML) — to monitor transactions for suspicious activity and comply with reporting obligations under RA 9160 (Anti-Money Laundering Act) and AMLC directives;
5. Provision of gaming services — to operate and deliver the games, sports betting markets, live dealer tables, and other services available on ppg99.asia;
6. Responsible gaming monitoring — to detect patterns of play that may indicate problem gambling, enforce self-exclusion requests, and provide responsible gaming tools to users;
7. Customer support — to respond to your enquiries, resolve disputes, and maintain records of support interactions;
8. Platform security and fraud prevention — to detect and prevent fraudulent activity, unauthorized account access, multi-accounting, and abuse of the platform;
9. Legal and regulatory compliance — to comply with PAGCOR licensing requirements, NPC data protection obligations, tax reporting obligations, and any other applicable Philippine law;
10. Service improvement and analytics — to understand how users interact with ppg99.asia, improve the platform experience, and develop new features, using aggregated and anonymized data where possible;
11. Marketing communications (with consent) — to send promotional information, bonus notifications, and platform updates to users who have given explicit consent to receive such communications. Consent may be withdrawn at any time via account settings or by contacting support.

6 Legal Basis for Processing

Under the Philippine Data Privacy Act, ppg99 processes personal data on the following lawful bases:

• Contract performance: processing necessary to provide the services described in the ppg99 Terms & Conditions to which you are a party (account management, payments, gameplay);
• Legal obligation: processing required to comply with PAGCOR licensing conditions, RA 9160 (AML), RA 10173 (Data Privacy Act), and other applicable Philippine laws and regulatory requirements;
• Legitimate interests: processing for fraud detection, platform security, and service improvement, where those interests are not overridden by your data protection rights;
• Consent: processing for optional marketing communications, which requires your explicit, freely given, specific, and informed consent, and which you may withdraw at any time without affecting the lawfulness of prior processing.

7 Data Sharing and Disclosure

7.1 Service Providers and Processors

ppg99 shares personal data with carefully selected third-party service providers who process data on ppg99's behalf under written data processing agreements that require them to maintain the confidentiality and security of your data. These categories of processors include:

• KYC and identity verification service providers;
• Payment processors (GCash, Maya, BPI, BDO, Metrobank, InstaPay);
• Game software providers and live casino studio operators;
• Cloud hosting and data storage providers with Philippine data residency;
• Customer support software providers;
• Fraud detection and cybersecurity service providers.

7.2 Regulatory Authorities

ppg99 may disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), the Bureau of Internal Revenue (BIR), and other Philippine government authorities where required by law, court order, or regulatory direction.

7.3 No Sale of Personal Data

ppg99 does not sell, rent, lease, or otherwise commercially transfer your personal data to any third party for their own marketing or commercial purposes. This prohibition applies regardless of the form of consideration involved.

7.4 Business Transfers

In the event of a merger, acquisition, sale of business assets, or corporate restructuring involving ppg99, your personal data may be transferred to the successor entity as part of the transaction. ppg99 will notify affected users of any such transfer in advance where required by RA 10173, and the successor entity will be bound by this Privacy Policy or an equivalent data protection standard.

8 International Data Transfers

Where ppg99 engages third-party service providers located outside the Philippines (for example, international game software providers or cloud infrastructure providers), personal data may be transferred to and processed in jurisdictions outside the Philippines.

ppg99 ensures that any international transfer of personal data is carried out in compliance with Section 21 of RA 10173 and the NPC's implementing rules on cross-border data flows. This includes ensuring that the receiving jurisdiction provides an adequate level of protection for personal data, or that appropriate contractual safeguards (such as standard contractual clauses approved by the NPC) are in place before the transfer occurs.

9 Security Measures

ppg99 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and ppg99.asia;
• Encryption at rest for sensitive data including account credentials, payment details, and KYC documents stored in ppg99's systems;
• Two-factor authentication (OTP) available for all user accounts, and mandatory for high-value withdrawal requests;
• Role-based access controls limiting access to personal data within ppg99 to authorized personnel on a strict need-to-know basis;
• Regular security audits and penetration testing conducted by independent cybersecurity professionals;
• Intrusion detection systems and 24/7 security monitoring of platform infrastructure;
• Data breach response procedures in accordance with NPC Circular requirements, including mandatory notification to the NPC and affected users within 72 hours of discovery of a breach likely to result in significant harm.

10 Data Retention

ppg99 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law and regulation. The following general retention periods apply:

Upon expiry of the applicable retention period, personal data will be securely deleted or anonymized in accordance with ppg99's data disposal procedures and NPC guidelines.

11 Cookies and Tracking Technologies

11.1 What Are Cookies

Cookies are small text files placed on your device by a website when you visit it. ppg99.asia uses cookies and similar tracking technologies (such as session tokens and local storage) to operate the platform and improve your experience.

11.2 Types of Cookies Used by ppg99

• Strictly Necessary Cookies: Required for the platform to function — maintaining your login session, storing your language preference, and enabling security features. These cannot be disabled while using ppg99.
• Functional Cookies: Remember your in-game settings, lobby filters, and display preferences to provide a more personalized experience across sessions.
• Analytics Cookies: Collect aggregated, anonymized data about how users interact with ppg99.asia — which pages are most visited, where users spend the most time, and how navigation flows. This helps ppg99 improve the platform. No personally identifiable information is included in analytics data.
• Responsible Gaming Cookies: Used to track session duration for time-limit tools and to enforce self-exclusion settings.

11.3 Managing Cookies

You may control or disable non-essential cookies through your browser settings. Please note that disabling cookies may affect the functionality of ppg99.asia, including preventing you from maintaining a logged-in session. Instructions for managing cookies in major browsers are available via the browser's built-in help function.

12 Minors and Age Restriction

ppg99 is strictly prohibited from serving individuals under the age of 21 years, in compliance with Philippine gambling law and PAGCOR regulations. ppg99 does not knowingly collect personal data from individuals under the age of 21.

If ppg99 discovers or has reasonable grounds to believe that a registered user is under the age of 21, the Account will be immediately suspended, all balances withheld pending investigation, and any winnings forfeited. Personal data collected in connection with an underage account will be deleted upon confirmation of the user's age, except where retention is required for legal or regulatory reporting purposes.

13 Your Data Protection Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights in relation to your personal data held by ppg99:

To exercise any of the above rights, please contact ppg99's Data Protection Officer using the contact details in Section 16. ppg99 may require identity verification before processing data rights requests to protect the security of your Account. ppg99 will respond to all data rights requests within the timeframes prescribed by the National Privacy Commission.

14 Complaints and Dispute Resolution

If you believe that ppg99 has processed your personal data in violation of the Philippine Data Privacy Act or this Privacy Policy, you are encouraged to contact ppg99's Data Protection Officer in the first instance using the contact details in Section 16.

ppg99 will acknowledge your complaint within five (5) business days and provide a substantive response within fifteen (15) business days of receipt.

If you are not satisfied with ppg99's response, you have the right to lodge a formal complaint with the National Privacy Commission (NPC) of the Philippines. Information about the NPC's complaint process is available through Philippine government public service channels.

15 Amendments to This Policy

ppg99 reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable law, PAGCOR regulation, NPC guidance, or ppg99's data processing practices.

Material changes to this Privacy Policy will be communicated to registered users via email notification to the address on file and/or a prominent notice on ppg99.asia at least seven (7) days before the revised Policy takes effect. Non-material updates (such as formatting corrections or clarifications) will be reflected by an updated "Last Updated" date at the top of this page.

Continued use of ppg99.asia following the effective date of any amendment constitutes your acknowledgment of the revised Privacy Policy. If you do not agree to an amended Policy, you should cease use of the platform and request Account closure.

16 Contact the Data Protection Officer

For all data privacy enquiries, data rights requests, consent withdrawals, or privacy complaints, please contact ppg99's Data Protection Officer through the following channels:

• Email (DPO): [email protected] — Subject line: "Data Privacy Request"
• Live Chat: Available 24/7 via ppg99.asia — request to speak with the Data Protection team
• Support Hours: 6:00 AM – 2:00 AM PHT, Daily

For general platform queries, account support, payment issues, and other non-privacy matters, please use the standard ppg99 customer support channels accessible via the FAQ page or live chat.

ppg99 is committed to handling all data privacy enquiries with seriousness, respect, and full compliance with the obligations prescribed by the National Privacy Commission and the Philippine Data Privacy Act.